Store Locations
✉️ mow965@aol.com
📱 347-325-3126
🌐 Labubu Inc, New York, USA
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Frequently Asked Questions
Find answers about orders, shipping, sizing, returns, and more.
Shipping & Delivery
How long does shipping take?
Orders are typically delivered within 3–7 business days depending on your location.
Do you offer international shipping?
Yes, we ship worldwide with tracked delivery options.
Can I track my order?
Absolutely. Tracking details will be sent once your order is dispatched.
Returns & Exchange
What is your return policy?
We offer hassle-free returns within 7 days of delivery.
How do I request an exchange?
You can contact our support team or use the return portal to initiate an exchange.
Are sale items returnable?
Sale items may be eligible for store credit only.
Size & Fit Guide
How do I choose the right size?
Use our detailed size guide available on every product page.
What if I’m between sizes?
We recommend sizing up for a more relaxed fit.
Do your products fit true to size?
Most products fit true to size unless mentioned otherwise in the product description.
Payments & Security
Which payment methods do you accept?
We accept credit/debit cards, UPI, wallets, and COD in select locations.
Is my payment secure?
Yes, all transactions are encrypted and securely processed.
Are sale items returnable?
Sale items may be eligible for store credit only.
Product & Care
How should I wash the garments?
Please follow the care instructions mentioned on the product label.
Will the colors fade after washing?
Our products are designed using high-quality fabrics and color-safe processes.
Do your products fit true to size?
Most products fit true to size unless mentioned otherwise in the product description.
Account & Orders
Can I cancel my order?
Orders can usually be canceled before shipment.
How can I update my shipping address?
Please contact support immediately after placing the order.
Are sale items returnable?
Sale items may be eligible for store credit only.
