Store Locations
✉️ mow965@aol.com
📱 347-325-3126
🌐 Labubu Inc, New York, USA
Write your query
Frequently Asked Questions
Find answers about orders, shipping, sizing, returns, and more.
Shipping & Delivery
+ How long does shipping take?
Orders are typically delivered within 3–7 business days depending on your location.
+ Do you offer international shipping?
Yes, we ship worldwide with tracked delivery options.
+ Can I track my order?
Absolutely. Tracking details will be sent once your order is dispatched.
Returns & Exchange
+ What is your return policy?
We offer hassle-free returns within 7 days of delivery.
+ How do I request an exchange?
You can contact our support team or use the return portal to initiate an exchange.
+ Are sale items returnable?
Sale items may be eligible for store credit only.
Size & Fit Guide
+ How do I choose the right size?
Use our detailed size guide available on every product page.
+ What if I’m between sizes?
We recommend sizing up for a more relaxed fit.
+ Do your products fit true to size?
Most products fit true to size unless mentioned otherwise in the product description.
Payments & Security
+ Which payment methods do you accept?
We accept credit/debit cards, UPI, wallets, and COD in select locations.
+ Is my payment secure?
Yes, all transactions are encrypted and securely processed.
+ Are sale items returnable?
Sale items may be eligible for store credit only.
Product & Care
+ How should I wash the garments?
Please follow the care instructions mentioned on the product label.
+ Will the colors fade after washing?
Our products are designed using high-quality fabrics and color-safe processes.
+ Do your products fit true to size?
Most products fit true to size unless mentioned otherwise in the product description.
Account & Orders
+ Can I cancel my order?
Orders can usually be canceled before shipment.
+ How can I update my shipping address?
Please contact support immediately after placing the order.
+ Are sale items returnable?
Sale items may be eligible for store credit only.